Frequently Asked Questions

What products do you offer?

We specialize in two main product lines: Raw Cashew Nuts (RCN) in various grades (W180, W210, W240, W320, W450) and processed cashew kernels, as well as Raw Shea Nuts sourced from wild shea trees in Northern Ghana. All our products meet international quality standards.

What are your minimum order quantities?

Our minimum order quantity is typically one 20-foot container (approximately 15-17 metric tons for cashew nuts). However, we are flexible and can discuss specific requirements based on your needs and destination.

Do you ship internationally?

Yes, we export to markets worldwide including Europe, Asia, North America, and Africa. We handle all export documentation, customs clearance, and shipping logistics to ensure smooth delivery to your destination.

What quality standards do you follow?

We adhere to international standards including AFI (Association of Food Industries) standards for cashew kernels, ISO food safety management systems, HACCP principles, and EU food safety regulations. All products undergo rigorous testing for moisture content, kernel quality, aflatoxin levels, and contamination.

How do you ensure product quality?

Our multi-stage quality control process includes farm-level assessment, pre-purchase sampling, moisture content verification, size grading, aflatoxin testing, physical inspection, and final pre-shipment checks. We maintain detailed traceability records for every batch.

What are your payment terms?

We offer flexible payment terms depending on the nature of the transaction and relationship with the buyer. Common arrangements include Letter of Credit (LC), advance payment for new customers, and negotiable terms for established partners. Please contact us to discuss specific payment arrangements.

How long does shipping take?

Shipping time varies by destination. Typically, shipments to European ports take 2-3 weeks, Asian destinations 3-4 weeks, and North American ports 3-4 weeks. We provide real-time tracking information and regular updates throughout the shipping process.

Can you provide samples?

Yes, we can provide product samples for quality evaluation. Sample costs and shipping charges apply. Please contact us with your specific requirements and shipping address.

Do you work directly with farmers?

Yes, we work directly with farming communities across Ghana and West Africa. We believe in fair trade practices and ensure that farmers receive competitive prices for their produce. We also provide technical support and market access to our farmer partners.

What certifications do you have?

We maintain various certifications including phytosanitary certificates, certificates of origin, quality analysis certificates, and fumigation certificates where required. We can provide all necessary documentation to meet your import requirements.

How can I place an order?

To place an order, please contact us via email at info@mannobegod.com or call us at 0546619477. Our team will discuss your requirements, provide a quotation, and guide you through the ordering process. You can also request a quote through our website.

Do you support sustainable practices?

Absolutely. Sustainability is one of our core values. We support environmentally responsible practices, promote fair trade, contribute to community development, and ensure that our operations protect natural resources for future generations. We work with farmers to implement sustainable farming and harvesting practices.